HIGH PERFORMANCE SPA WORKSHOP

 
First time in South Africa, Wynne Business and Les Nouvelles Esthetiques present a special two-day advanced spa management training session;
 
The maturing spa industry in South Africa requires spa management to be at the top of their game. Attention to detail in every aspect of the spa operation is essential to its success. Beautiful design doesn’t deliver financial results; ensuring that your spa can attract customers, make a profit, and operate smoothly is the truly challenging part.

If you are a spa director, manager or owner, you can’t afford to miss this fast-paced, information packed program, which emphasizes practical and proven methods for improving your spa’s performance. International spa consultant Lisa Starr, a former GM of a group of spas herself, will share advanced techniques for mastering these vital areas to spa growth and success:
 
* Advanced Financial & Operations Management
* Spa Marketing Concepts and Tactics
* Quality Management Best Practices
* Optimized Retailing
* Human Resource Strategies to Retain Top Talent
* Developing your Leadership Vision & Strategies

This outstanding professional education opportunity will be presented at in Sandton, post the Spa Conference 2011
 
Delegate Costs:
 
R 3400.00 SA Spa Association Members
R 3800.00 Non-members
 
Dates:

Date: 12 & 13 July 2011
Time: 9.00 - 5pm daily
 
Admission includes lunch and tea breaks as well as your course text, a valuable reference tool you’ll use repeatedly. Attendees will also receive a certificate of completion.

 
 
About the Instructor: Lisa Star

Wynne Business Senior Consultant Lisa M. Starr has over 30 years of experience in the spa industry. An accomplished instructor, Lisa leads Wynne Business educational seminars for spa owners and managers. Her consulting clients throughout the U.S. and in Asia include day spa start-ups and turnarounds, medi-spas and hotel spas, hospitals, fitness clubs, and salons offering spa services. She is a popular speaker at industry events, including IECSC, ISPA, Spa & Resort Expo, and the Spa Asia Wellness Summit. Lisa is a regular columnist at American Spa Magazine and provides spa industry insights on her blog at GramercyOne.com/blog, where she is the Community Ambassador.

Wynne Business, www.wynnebusiness.com  
Visit My Blog, www.gramercyone.com/blog  


 

To Register or for more information on the High Performance Worskhop, contact Les Nouvelles Esthetiques on 011 447 9959 or e-mail: info@lesnouvelles.co.za